Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Other mortgage Loan servicing, payments, escrow account Maine

SECOND COMPLAINT - Please see Case number : -. As first one was never addressed by Wells Fargo Home Mortgage. I am -, recovering from a -. This is the reason for me not submitting this complaint in -. I received a letter from Wells Fargo on -/-/-, stating my payment would increase to $1400.00, as my escrow account has a $2200.00 shortage, which is false. I pay $410.00 per month for Escrows, which equals $4900.00 over 12 months. My taxes are $4100.00 for the year, with hazard insurance of $560.00 ... paid by Wells Fargo in - -. Taxes were paid by Wells Fargo on - & - each totaling $2100.00.


I have attached correspondence I have received from Wells Fargo regarding this matter. I received - letters, first from - -, - - ( dated -/-/- ), saying they receive the complaint and they expect to have the results of research on -/-/-. On my first complaint to -, Wells Fargo stated they needed an extension as they could not contact me. This was false information. I received - calls, and messages, and I returned all - calls and left messages, after speaking to a Wells Fargo representative, saying they received the complaint. ( Calls recorded by Wells Fargo ) Completed Modification - -, - on behalf of the current investor - - -, - Loss Mitigation Manager. Signed -/-/-. Account # - Modification Interest Rate - 4.00 % Modification Interest Only Payment - $850.00 Monthly Escrow Payments - $390.00 *Ancillary Monthly Payment - $0.00 Total New Monthly Payment - $1200.00 First Modification Payment Date - -/-/- *Ancillary Monthly Payment : This included some or all amounts that Servicer has advanced for real property taxes, insurance, water liens, or other amounts that may have become due with respect to the Property. Servicer has spread the repayment of Ancillary Amounts over a period of - ( hand-written ) months. Correspondence on -/-/- from Wells Fargo. The transfer of servicing will not affect any term or condition of the mortgage.