Loan Care Mortgage Complaint

Loan Care Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I live in - - -, Florida. My property taxes are due in - with a discount. Each month not paid the tax bill increases. My taxes were not paid by my Lender. I 've been with them for the last couple of years. They have it documented that the taxes should be paid from my escrow account in -. I '' ve been calling, emailing, and faxing for the last 10 days with no luck. I 'm trying to do an FHA Streamline and this is causing me grief with my closing. My Taxes are DUE And Payable in -. I ca n't get an answer out of anyone at my lender why the taxes are not being paid. As of today, since they are late, I have lost $33.00 for the - Discount. If not Paid in -, another $33.00 will be accrued to the payment. And so forth. I do n't understand what the problem is? And if the lender has done this with others, I want this investigated, is there a Solvency problem with our Escrow Accounts??