JPMorgan Chase & Co. Credit card department,
I received my credit card statement in - and paid the amount in full, including interest charged. When I received my - statement I was being charged a " residual interest '' amount of $5.00. Nothing else is due, only $5.00. I reached out to Chase about this and they were the one 's that informed me about the " residual interest '' is from - not being paid in full, even though I paid in full my - statement. I do n't know if what they are doing is right or legal. I am submitting payment because I do n't have Chase to ruin my credit.
JPMorgan Chase & Co. customer in Iowa
Dec 05, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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