Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Hawaii

I purchased a property in - ( - - ) and used Bank of America to finance the 1st and 2nd mortgage on it in -/-/-. Unfortunately, the condo I purchased was involved in a real estate scam and as a result lost its value. On top of that, I had an unfortunate tenant issue where the tenant got diagnosed with - - and was dealing with mounting medical bills, and eventually could no longer pay rent. I tried to work out a coop short sale in -/-/- with Bank of America but they basically ignored me and then foreclosed on me less than a year later in -/-/-. The first mortgage account got closed out in -/-/-, but it took Bank of America another 2 years to close out the 2nd mortgage account in -/-/-, which prolonged the derogatory marks on my otherwise pristine credit score. To add to the insult to injury, when the 2nd mortgage account was closed out in -/-/-, there was apparently unpaid interest due ( $44.00 ), but Bank of America never notified me of the amount due. In -/-/-, I received a letter from Bank of America notifying me that my 2nd mortgage


I was notified of the $44.00 that Bank of America claimed that I owed, and, since they could not collect ( since I did NOT EVEN KNOW ABOUT IT ), they closed the account ( AGAIN ) -/-/- with derogatory remarks, which caused my credit score to go down again! I am upset with Bank of America because there was never any notification of this unpaid interest when the account was closed. Additionally there was the misleading letter that was sent to me that indicated that I did not owe anything, since the account was " paid in full ''. I called the Bank of America recovery department and they were not apologetic to my case, and even mentioned that there is no communication between the active loan department and the charge-off department, so therefore consumers are not educated on the fact that there COULD still be monies owed, even if the account is closed!! This issue is basically preventing me from being able to purchase a house for my family, and this foreclosure happened FIVE years ago!