Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New York

My real estate property tax was not paid by either mortgage company, - - - ( OLD Acct # - ) or Bank of America - - - # - ). My tax payments are escrowed. I have an outstanding NYS Property Tax bill of $1000.00 for -/-/-- -/-/2016 My mortgage was transferred -/-/2016 from SPECIALIZE LOAN SERVICES ( I 've made complaints about this company in the past ), to BANK OF AMERICA. Neither mortgage company paid the property taxes. My last - - - annual escrow statement shows a payment of $410.00 paid out but to whom? - - - or Bank of America has to pay the taxes out of the escrow. The mortgage payments I made included the - tax payments already. Where did that money go? I called - - - -. and was hung up on, Im guessing because I called close to closing. She could have called me back. Their customer service was never great. I called Bank of America and was told to call - Services. I am given the run around. Please make them pay my - - tax. I already paid through mortgage payments. Specialize Loan Svcs ( old Acct # - ) - - Bank of America ( - Acct # - ).