Citibank Credit Card Complaint

Identity theft / Fraud / Embezzlement

Citibank Credit card department,

Identity theft / Fraud / Embezzlement Michigan

In the middle of - this year, I received a text from the Citicards Fraud Department. I immediately called that department to investigate what was going on. They informed me that there were some charges on my account that 'they ' suspected were fraudulent charges. When I logged into my account on line I immediately noticed that there were - ( - ) charges that clearly indicated that someone used my credit card to pay New Jersey -. I was told by the dispute department that they closed the account and issued a new card. I was told that when my - -, 2016 statement would reflect that these charges would be subtracted from the account.

Citibank customer in Michigan
Dec 03, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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