Loan Care Mortgage Complaint

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account California

On -/-/2016 I received a letter from " LOANCARE '' that I owe them a total of $3500.00 and late fees of $54.00 ''. This is news to me because I have made all my payments to " - - - '' which is the company I refinanced my mortgage. If the loan was sold or passed down to LOANCARE, then the most common sense thing would have been to one ( 1 ) - - - should have stop accepting my payments or two ( 2 ) transfer the payments to the current loan holder LOANCARE, or Three ( 3 ) notify me by mail or by phone. None of which happened, instead I 'm receiving threating letters from LOANCARE that I 'm delinquent on my mortgage and I owe them late fees. I have never been late on my mortgage since refinancing my mortgage with - - -, and I should be a month ahead of my mortgage payment and I should not have to pay any late fees.