Bank of America Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Illinois

- -, 2016 CFPB : Bank of America took my ARM Notices of Interest Rate Change from - - -, -, IL -. I need Bank of America to return all those to me. Sincerely, - - - - -, IL - --

Bank of America customer in Illinois
Nov 29, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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How Bank of America handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/20170100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaLoan servicing, payments, escrow account1.4%65.3%4.4%15.1%0.8%11.7%1.0%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
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