Credit Acceptance Corporation Consumer Loan department,
Vehicle loan Managing the loan or lease New Jersey
As of - -, 2016, I went to - of - -, NJ to purchase as used vehicle. I was introduced to the - - vehicle that I am currently driving now by - ( the dealer ), he introduced the vehicle as one with no problems, and WITHOUT AN " AS IS STICKER " on the vehicle, implying that the vehicle would be under a form of warranty. As of - -, 2016, I went to the dealership to fill out the forms to purchase the vehicle with the manager, and I was swarmed with documents that I had to sign, but later I realized that there was no CAR FA- document to give a history of the condition of the vehicle. Since then I have been calling them to get a copy of the CAR FA-, and I have been getting the run around because since I purchased this vehicle, which has only been one year and three months, I have had to pay over - in
inspect the chassy of this vehicle and discover that this vehicle has suffer major water damage, AS IF IT WAS IN A FLOOD. So in summation, I paid -, as a down payment, on a vehicle that was listed at -, but with all of the newly discovered damages, like THE DIFFERENTIAL TRANSFER CASING, MUFFLER PIPE, AND THE FOUR WHEEL DRIVE A-IL, note : items that a newly purchased vehicle should be in need of repair, Is only worth less than my down payment amount. And yet I still have not got a CAR FA- statement on the history of this vehicle, and with the documentation I was given with this vehicle there is no AS IS sticker, nor was there one posted on the vehicle when I first looked at the vehicle. Yet I was told that the vehicle was a purchase AS IS, and there is no warranty, after i discovered damage to the vehicle. All together I spent - out of pocket for a used vehicle in which throughout the nature of the loan I still owe -. THIS IS NOT FAIR ... ...
Credit Acceptance Corporation customer in New Jersey
Nov 27, 2016
* Source: CFPB Complaint Database
Credit Acceptance Corporation response to complaint:
Closed with explanation
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