Stellar Recovery Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Stellar Recovery Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received California

I had an unpaid - bill of $76.00 from 2014 from an address that I had not lived at since then. Since I did not live there, I did not receive any mail about the collection of the debt. Unknowing to me, it was sold to a debt collector, " Stellar Recovery '', and although they claimed to have attempted to contact me, I did not learn of the debt until applying for a credit card. In the time Stellar owned the debt, they claimed to have called me but I never received any voicemails or no consistent phone calls from any - number. Once I contacted them, they never notified me of any right to dispute or any other option besides paying the debt in full. I did this but then was told by my banker that I should ask for a Pay to Delete option. When I called back I was told that they were not able to do this but after further research I learned that they could. The Paid in Full is still negatively affecting my credit report. I am a - - - who just - with little knowledge of the collections process and thought that Stellar Recovery 's handling of the situation was criminal in that I received no legal info about my options besides paying the debt in full.

Stellar Recovery Inc. customer in California
Nov 25, 2016

* Source: CFPB Complaint Database

Stellar Recovery Inc. response to complaint:
Closed with explanation

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Contact Stellar Recovery Inc.

http://stellarrecoveryinc.com/
(904) 738-6939
[email protected]
4500 Salisbury Rd Ste 105
Jacksonville FL 32216

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