Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New Jersey

The federal Electronic Signatures in Global and National Commerce Act ( " E-Sign '' ), 15 U.S.C.A. 7001-7031 ( West Supp. 2002 ), provides that electronic records may not be denied legal effect, validity or enforceability solely because they are created electronically. Both the federal E-Sign and ESRA authorize the use and acceptance of electronic signatures and electronic records in commercial transactions, and confirm their legal validity. The E-Sign Act establishes that electronic signatures and electronic records are valid and enforceable if they meet certain criteria. See 15 U.S.C. 7001 ( a ) ( 1 ), An electronic signature is " an electronic sound, symbol, or process, attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record. '' 15 U.S.C. 7006 ( 5 ). An electronic record is " a contract or other record created, generated, sent, communicated, received, or stored by electronic means. '' Id. 7006 ( 4 ). Consumer authorizations can be provided in paper form or electronically. Writing and signature requirements are satisfied by complying with the E-Sign Act which defines electronic records and electronic signatures. Regulation E does not prohibit companies from obtaining signed, written authorizations from consumers over the phone if the E-Sign Act requirements for electronic records and signatures are met. Specialized Loan Servicing ( SLS ) received my updated profit & loss statement timely ( -/-/2016 ) during the loan modification review process but failed to use my updated profit & loss statement in violation of the federal law 15 U.S.C. 7001 ( a ) ( 1 ).

Specialized Loan Servicing LLC customer in New Jersey
Nov 22, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

Consumer disputes how Specialized Loan Servicing LLC handled their complaint

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