DriveTime Debt Collection Complaint

Auto Disclosure verification of debt right to dispute notice not received

DriveTime Debt collection department,

Disclosure verification of debt Right to dispute notice not received Texas

I have contacted Drivetime ( as it shows on my credit report ) and was told this is now -. I contacted - about verifying my signature on this account OR remove it. I have ONLY received letter after letter for me to send in my personal info as I did/have and still nothing. This has been ongoing for more than 6 months and still no resolve but it still remains on my credit report without verification

DriveTime customer in Texas
Nov 21, 2016

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

Consumer disputes how DriveTime handled their complaint

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints1/20145/20148/20142/20155/201511/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeDisclosure verification of debt16.7%66.7%16.7%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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