Umpqua Holdings Corporation Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Umpqua Holdings Corporation Bank account or service department,

Checking account Making/receiving payments, sending money Oregon

We used Umqua bank bill pay and this caused us to have - late payment or perhaps - on a credit card from -. We had this all settled and now there is a late payment on our credit reports that we are not responsible for. We put our faith in the bank ( Umqua ) to pay this bill in a timely manner and it was not done!

Umpqua Holdings Corporation customer in Oregon
Nov 17, 2016

* Source: CFPB Complaint Database

Umpqua Holdings Corporation response to complaint:
Closed with explanation

Consumer disputes how Umpqua Holdings Corporation handled their complaint

Created with Highcharts 4.2.3Umpqua Holdings CorporationComplaint HistoryComplaints5/20135/20156/201511/20162/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Umpqua Holdings CorporationMaking/receiving payments, sending money60.0%40.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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