Review and analysis of over 31 Checking Account complaints against Umpqua Holdings Corporation
Umpqua Holdings Corporation consumers have reported over 31 official complaints related to Checking account. Out of the 31 consumer complaints against Umpqua Holdings Corporation, 13% were disputed by the consumer (i.e. the consumer was not happy with how Umpqua Holdings Corporation responded to their complaint) and 100% were processed in a timely manner. 35% of consumer complaints against Umpqua Holdings Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Umpqua Holdings Corporation Bank account or service making/receiving payments, sending money February 1, 2017 - Umpqua Bank shut off the debit card that belonged to the joint on my account for no reason. The local branch said it was because he had n't used it in 6 months. This account is over 20 years old and has thousands of dollars in it, has never been anything other than in good standing. This account started with Sterling Savings at least 20 years ago when I worked their, they never did anything like this. Typically joints are on the account for the just in case and I had such a case come up and that is when he found out his card was no longer good. Luckily, the joint was not traveling because they... |
Umpqua Holdings Corporation Bank account or service account opening, closing, or management November 21, 2016 - My bank assisted a fraud against me. I went to my bank with a check from a new customer. I told the teller, -, I do n't want anything to do with the money written on this check until it clears their bank. She said, '' Ok. It should clear in 24 hrs. '' I left the bank and returned 3 days later. - was my teller again and she said to me, " The check has cleared. You can withdraw the funds. '' And I did. Two weeks later I went to the bank for another transaction. - saw me and came over upset and said, '' That check you gave me a couple of weeks ago, it was a bad check. '' I reminded her t... |
Umpqua Holdings Corporation Bank account or service deposits and withdrawals November 21, 2016 - ( Sorry to be so late in reporting - I 've been hoping to resolve the issue with the bank directly. An Umpqua Bank representative told me last week that there 's nothing more that I can do with them, so I 'm writing to you guys. ) Summary : My checkbook was stolen from my car. Fraudsters cashed $800.00 in bad checks at my home branch bank. Bank says I 'm responsible for that money because it was " negligent '' to leave my checkbook in the car. I say it was negligent for them to cash those checks without calling me, or even bothering to check the ( wildly different ) signature on the check a... |
Umpqua Holdings Corporation Bank account or service making/receiving payments, sending money November 17, 2016 - We used Umqua bank bill pay and this caused us to have - late payment or perhaps - on a credit card from -. We had this all settled and now there is a late payment on our credit reports that we are not responsible for. We put our faith in the bank ( Umqua ) to pay this bill in a timely manner and it was not done!... |
Umpqua Holdings Corporation Bank account or service deposits and withdrawals July 27, 2016 - Umpqua bank allowed a transaction of $180.00 out of my checking account from a garnishment, then charged me an additional $120.00 in fees. My paycheck that Friday was only $300.00 and my checking account consisted of only - dollars and change prior to my direct deposited check. They wiped my entire account to - balance then closed it. When I requested all funds be refunded as that was my very last paycheck prior to going on - which could take weeks to process prior to receiving any payment at all. I 'm a single mom with now not a dime to feed, clothe or shelter my own children. ... |
Umpqua Holdings Corporation Bank account or service problems caused by my funds being low June 29, 2016 - When I first stated my account with Sterling savings I was asked if I wanted to have my debit purchases continue even when my account was over drawn. I stated I did not want to be able to continue using my card if there was no money in my account raking up huge overdraft fees. Sterling savings became Umpqua bank. I have a business account and I raked up huge overdraft fees because I was not aware my account was empty. I contacted Umpqua and stated that I had agreed to have my debit card rejected if I had no money in my account. Umpqua stated it did not have that policy but I was never contacte... |
Umpqua Holdings Corporation Bank account or service deposits and withdrawals November 30, 2015 - I discovered a check I wrote to pay a bill, never was received by the person it was sent to and that whoever stole it, wrote their name in above the payee and cashed or deposited it. My bank can see it was obviously altered and have sent it to the other bank as a fraudulent item, but they are not giving me " provisional credit '', even though their customer service has told me that their policy is to receive a credit within 7-10 business days. Today is the - business day since I reported it. This is a business checking account with Umpqua Bank. I have called several times and no one can exp... |