Wells Fargo & Company Credit Card Complaint

Payoff process

Wells Fargo & Company Credit card department,

Payoff process Pennsylvania

On -/-/-16 I sent a letter to Wells Fargo requesting a payment plan for a past-due credit card account.

Wells Fargo & Company customer in Pennsylvania
Nov 17, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Company profile

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How Wells Fargo & Company handles Payoff process complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints3/20164/20165/20166/20167/20168/20169/201610/201611/201612/20162/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyPayoff process60.0%35.0%5.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayoff process0.7%57.5%23.4%7.5%4.7%5.9%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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