USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Credit card protection / Debt protection Florida

I attempted to contact USAA credit card company. - from - Ky stated that I would only be able to contact a call center and that I would no longer be having access to USAA the company. I explained this is a member only company and you should be affiliated to the military in some form. I am having problems with neighbors attempting to assume my identity. They have had copies of my credit card statements separated. In the past there was a - and I never received it. I was only able to deal with the call center for this as well. I also, got a refund from - - through - in months past that I never received. Now, I am having problems with - orders being charged double. Other orders referenced than supplied by -. I was attempting to get this - order rectified. I contacted USAA because I was notified via email that they suspected suspicious activity. I only wanted to clarify that my reward points are back on my statements. Also, that my credits are not going to one of their employees as I was told they had some problems with employees. I want to know if my bank statements are correct and also that my credits are not going to an employee that has a copy of my credit card that I never authorized. I 'm told a person by the name of - had my credit card in her hand. I place orders on line.