Bank of America Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Utah

I filed a complaint with the CFPB in regards to Bank of America. I am filing another complaint against them for the response I received. Initially I had included the 2nd mortgage in my bk which was discharged. Later I was told that the lien for the - remained in tact and that I was responsible but the property was not. That I could live there, not pay - - but if I sold or moved, I would have to. My complaint with BOA is that when I called to resolve this issue, I was told that unless I short sold the property BOA does not settle balances, does not waive fees and does not wave late charges. I want to stay in my property, I do not want to short sale. I can not pay 7 years of late fees, and 7 years of past due interest. They are trying to charge me $ - in fees. If I am not responsible for the debt, why is it me they want to charge these amounts to? MY ORIGINAL COMPLAINT # -.

Bank of America customer in Utah
Nov 16, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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