Nationstar Mortgage Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Nationstar Mortgage Mortgage department,

Other mortgage Loan servicing, payments, escrow account New Mexico

Nationstar provided a HAMP modification to my primary mortgage, -/-/2013, with a provision they failed to deliver : - Rev - says and I received the " annual incentive payment of up to $1000.00 for the first - years after the loan modification. '' However, despite - Rev - saying " In addition, once your loan is permanently modified, you may be eligible to have some of your principal forgiven on a deferred basis. So long as your modified loan remains in good standing, we will forgive $49000.00 of the principal balance of your loan each year on the anniversary of your first trial period payment date for - years. '' that provision has been ignored, despite never missing a payment, remaining in good standing and several attempts to communicate the desired principal reduction - my house is still underwater - years later -.

Nationstar Mortgage customer in New Mexico
Nov 14, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20169/201611/20162/20174/2017050100150200250Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageLoan servicing, payments, escrow account0.7%95.2%0.4%1.2%0.1%1.0%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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