USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Cash advance California

I submitted a dispute to USAA on -/-/2016 for a $10000.00 purchase from - that represented themselves to be an investment bank, but I learned that it was just a front. On that date, I also learned that - had processed it with USAA as a cash advance and there were thousands of dollars of fees that I had not authorized. USAA was VERY slow in handling the dispute for a number of reasons that are difficult to understand, during which they applied the credit on two or three different occasions until finally on -/-/2016 they re-billed my card for the $10000.00 stating that I had used the service after I filed the complainr. I said I had only used it to provide the information they requested : specifically statements of the account and transactions processed. They said when I logged in I lost all rights to a refund.