Review and analysis of over 5 complaints against USAA Savings
USAA Savings consumers have reported over 5 official complaints related to Cash advance. Out of the 5 consumer complaints against USAA Savings, 20% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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USAA Savings Credit card cash advance November 14, 2016 - I submitted a dispute to USAA on -/-/2016 for a $10000.00 purchase from - that represented themselves to be an investment bank, but I learned that it was just a front. On that date, I also learned that - had processed it with USAA as a cash advance and there were thousands of dollars of fees that I had not authorized. USAA was VERY slow in handling the dispute for a number of reasons that are difficult to understand, during which they applied the credit on two or three different occasions until finally on -/-/2016 they re-billed my card for the $10000.00 stating that I had used t... |
USAA Savings Credit card cash advance June 1, 2016 - -/-/2015 I took out a $2000.00 cash advance from USAA. I was told over the phone that once I pay off the $2000.00 cash advance, that I 'd no longer accrue interest on that advance. I even called USAA credit card customer service today and asked them to explain how the cash advance interest accrual system works. The representative advised that once the balance is paid off ( $2000.00 in this case ), the interest accrual will cease. I advised the representative that I 've paid off more than $2000.00 worth of payments since the cash advance was requested -/-/2015 and wondered why I was... |