Bank of America Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Minnesota

I lost my job in -/-/- so I 've been working as a Temp until the -. I bank with Bank of America My loan # is -. I really struggled with my mortgage payment. I first applied for modification in -. Nothing happen. The temp service placed me in a job paying a little more I was able to catch up. So that job ended in -/-/-. The next job paid a lot less so I struggled again. So in - I applied again for Modification talk with rep went over paper work filled out package did n't hear anything called in - had to reapply again same paperwork. So I called - and did the same paperwork again. Now it 's the- and I have n't receive paperwork to fill out. I 'm a 4 or 5 months behind on my payments. I did receive a coupon to pay - for - payment when I was paying - I asked my self how do I pay more when I 'm trying to get it lowered. My name is - like I stated I have a new job that 's paying me 3 dollars more an hour. Were I was only making - an hour. I would like to save my home. I just stared my new job so I will get a full pay check but I had to not take taxes out in order to pay my mortgage payment which will be late because I ca n't pay until the - when I get paid. I 'm so stressed not knowing if they are going to help or not. I had a modification that ended in -/-/-. Question can you only have one Modification in a life time? Maybe I 'm missing something. Please help! Thanks

Bank of America customer in Minnesota
Nov 11, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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