Citibank Credit Card Complaint

Citibank Credit card department,

Rewards Minnesota

I applied for and was approved for the Citi - - - - - card which included a promotion of getting a statement credit applied to my account for a phone I bought on this card through - - -, and I would also have a 0 % APR on purchases through - - - after meeting the requirements. I have confirmed via online chat through Citi 's website that I met the requirements - different times, both times they stated the credit should be applied within - billing cycles. I met all requirements in - and have still not received a statement credit. I have been charged interest on the balance I have left, which has been less than or equal to the - - - purchase, which qualifies for the 0 % APR for 7 months. Citi has misled me multiple times and at this point I 'm unsure if they are working to resolve my situation.