Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I have been incurring a Escrow/impound from the mortgage company for them not having my Master policy for my condominium on file. This has been addressed to them, they have received it and I am still being incurring the escrow fee.. After several calls and attempts and spending countless hours on the phone with multiple representatives, they still have not waived the fee.