Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

I was sent a tax bill and I ask RoundPoint mortgage to redo my escrow analysis -/-/2016 due to a decrease in taxes from a Homestead Exemption. They kept calling me and telling my mortgage payment was late for 4 months. They sent me a escrow analysis that was redone with a new payment amount due -/-/-, that was still incorrect. I paid the money because I did not want them to negatively impact my credit score. I now get my new tax bill and its is less than half of what they are trying to make me pay for escrow. They kept telling me that they could not get in touch with the - County Tax department in Texas. I also ask to speak to a supervisor 8 times between -/-/- and -/-/- and a supervisor was never available or ever called me back. I paid them over $9000.00, when my tax bill was only $4600.00. They have double charged me on my taxes and I want my money back immediately.