Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Ohio

I was forced into signing a 15 year mortgage instead of a 30 year mortgage which I could have afforded. My abusive husband divorced me and left me with the house -/-/2016. I am behind on my mortgage, and the lender, Rounpoint Mortgage Servicing Corporation is not cooperating within the legal boundaries of my consumer rights. First I contacted - in - when I was - months behind on my Mortgage payments. They asked me to pay $1500.00 in -/-/- to catch up the payments. I could n't afford to, but they told me that was the only option that I had. Being a single mother of - children this was not easy for me to accomplish. I prayed, and a close friend gave me the money and told me not to bother repaying him for it. I was still behind. Roundpoint told me that they would be automatically deducting payments from my account in -/-/-,


account, and was further behind than before. I talked to someone else. They wanted another $1500.00 before they would set up any kind of payment plan. I tried to set that up for -/-/-, but did not have the money. I called again, and got nowhere .... I did some online research and found out about a program called Making Home Affordable. I sent all of the HAMP documents to Roundpoint via 2nd Day Air -, and obtained a proof of deliver. And I waited. Nothing. Two days ago I received an updated statement from Roundpoint indicating that I owed over $7000.00 this month for my mortgage and was facing foreclosure again. Today I spoke to - - from another organization that I found online called Hope Now, that specializes in helping people who are facing foreclosure. After explain this to -, I Was advised that Roundpoint has broken some rules. Roundpoint not once offered me any information, nor provided documentation for me for the Making Home Affordable process, I found that on my own. Roundpoint never offered a single point of contact for me. Roundpoint never offered any type of payment plan for me. Roundpoint did not respond or attempt to contact me within any amount of time within 30 days of me sending them the required information to modify my loan and place arrears in deferment over the life of the loan that I requested. I was ignored, my rights were violated, my credit rating is ruined, and I am scared to death that I am going to lose my home to foreclosure.