Loan Care Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Ohio
On at least - occations I made a payment for my mortgage to LoanCare via their website and the payment was never ran. Because the payment did not run I was then charged a late fee and my credit report was damaged. I am requesting that my account be moved to good standing and my credit report corrected. Attached you will find the statement from - NOT reflecting the payments and also you will find - email confirmations showing the payments were made.
Loan Care customer in Ohio
Nov 02, 2016
* Source: CFPB Complaint Database
Loan Care response to complaint:
Closed with explanation
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