USAA Savings Payday Loan Complaint

USAA Savings Payday loan department,

Payday loan Can't contact lender Can't contact lender Minnesota

I received a phone call several weeks ago from the following number,-. The lady stated that her name is - and that I have a legal matter against me from a payday loan. She stated that I received a letter back in - for repayment. I do not have this document. When asked who the company was, she stated that it was from a USAA payday services. I told her I could not recall this. When asked about if I could have documents that can prove this, she stated that I owe $750.00 and that I need to make this payment before any additional legal matters can be pursued against me. When I asked again for documentation, she stated that she did not have time to provide that but if I was unable to make this payment due to hardships, she can reach out to a board to confirm if I could make installment payments. I was placed on hold for 10 minutes and she came back and said that a board approved for me to make installed payments in the amount of $250.00 to close this legal matter out. When I asked again if there was any documentation that


I was transferred to a payment center by the name of - ( - ). When I asked the rep about who they were, she stated that the process for over 20 companies and is a third party of the entity that has filed a legal matter against me. Again, no one was able to provide any details surrounding this payday loan or provide any documentation that would be sufficient for me to confirm this matter. I was told to provide my checking account information as these people have my home address and phone number. They were able to locate me and stated that in order to ensure that this issue is resolved, I needed to sign this form to have the first payment come out of my account on -. I reluctantly provided this information due to the people stating that I would receive a receipt, however, I am still questioning the legitimacy of this matter. I want to make sure that I am not be violated against as I strongly believe that I am as I researched this - number and I see many complaints of a possible scam. I have been a victim of identity theft in - for which I closed out my accounts and went to the police back in - because of stuff like this. I do n't want to be a victim of someone who is attempting to collect monies or if this company is violating any UDAAP policies towards me.