Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Texas

Dear Consumer Protection Division Ditech will not acknowledge receipt of my complete borrower 's assistance application received on -/-/2016 in their Loss Mitigation division in -, AZ. Ditech Financial is generating statements claiming that my loan became delinquent on dates that are not true since they took over my loan in -/-/2016. I keep showing them proof of payment. Ditech is not posting payments on the day it was received. The statement dated -/-/2016 was received -/-/2016 and the statement dated -/-/2016 was received on -/-/2016.


Check number - for $1100.00 was received -/-/2016 and cashed -/-/2016. Yet, Ditech held posting the payment until -/-/2016. Since Ditech likes to call payments not received on the - of the month as missing payments. Ditech will not apply my additional principal to the principal and is putting them in a funds in suspense account. Enclosed the tracking information for my -/-/- payment received -/-/2016 and the borrower 's assistance application which was received -/-/2016. Returned checks for -/-/-, -/-/- and -/-/2016 statements. Copy of check # and -/-/2016 statement stub for -/-/2016. A copy of the letter with borrower 's assistance application showing all the documents needed to process the application were submitted.