Wells Fargo & Company Mortgage Complaint

Reverse mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Reverse mortgage Loan servicing, payments, escrow account South Carolina

I took out a reverse mortgage in - and everything was going well until I was unable to pay my property taxes. Wells Fargo paid my - property taxes in the amount of $710.00 ( I rounded the amount to the nearest dollar ). I received a letter two months ago stating I have 180 days to pay back the money or they are going to foreclose and put me out of my home. I am - and in a lot of debt because my bills are greater than my income. I ad -. I am widowed since -. Please tell me what can I do to keep my home I have lived in since -. Just please help me keep my home! Thank you. - - -

Wells Fargo & Company customer in South Carolina
Oct 28, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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How Wells Fargo & Company handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyLoan servicing, payments, escrow account1.2%90.4%3.9%4.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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