Checking account Making/receiving payments, sending money
SunTrust Banks, Inc. Bank account or service department,
Checking account Making/receiving payments, sending money Maryland
I been a account holder with SunTrust Bank for many of years. I currently have a checking & savings account with the Institution. Approximately 2 weeks ago I notice a fraudulent deduction from my checking at that time I continue to review my past account history and noticed I had several unauthorized deductions from my checking account - from the same company and - from another company. I filled a claim with SunTrust Bank in - Md Branch on Monday, - -, 2016. Friday around - I called to check the status of the investigation the the representative of SunTrust stated that they seen me a email concerning the investigation. I checked my emails and notice they was no mail from SunTrust. Once again I did not authorize these deductions from my account. And I never heard of these companies before
SunTrust Banks, Inc. customer in Maryland
Oct 28, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with explanation
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