Stearns Ventures, LLC Mortgage Complaint

Stearns Ventures, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Oregon

I refinanced my home in -/-/- with -. The loan was immediately sold to Stearns Lending. I received a refund of $680.00 from - which I wanted applied to principal only. Since the loan was sold already, I wrote a check to - and mailed it to them indicating principal only. I received notice from - that they received the check on -/-/2016. My first payment is not due until -/-/2016, however, - applied my payment as follows : Due Date Applied Date Description Principal Interest -/-/2016 -/-/2016 PrincipalCurtailment $9.00 -/-/2016 -/-/2016 ModifiedCouponPayment $230.00 $430.00 -/-/2016 -/-/2016 OriginalLoanSetUpDate $ - My loan account was not finished being set up until -/-/2016. Each email ticket took about a week to receive a reply. On -/-/2016, I called and finally reached a representative. She told me it takes about a week to make the change on the payment. They will not apply it retroactively to the date they received the monies. Also, it is now -/-/2016 and the account is still not fixed, as shown in the table entry above. They are saying my next payment due is -/-/2016. I question that they are still not applying my payment properly and holding my monies as early payment rather than a principal payment.