Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received
Stellar Recovery Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Utah
I was doing some credit monitoring and noticed an agency on my report. The agency name is Stellar Recovery Inc out of -, FL, the # listed -, reporting for $67.00 the original creditor was not listed. I called to inquire about what this was about and was advised this is a debt from - form -/-/- after being transferred twice and this is a debt I have never seen before that showed up on my credit report -/-/-. It did not state a creditor just the third party collection company ( Stellar Recovery ). I advised them I had never received notice of the debt. I was not notified by mail, phone or even e-mail. I did advise I was going through a divorce but still had the same telephone number, ( which they verified with me that they had on their records. ) They told me they sent notices -/-/-, to which I was then told had come back with a bad address. However I still had never received any phone call in those 5-6 years. When I was speaking to them about they did advise they had the correct telephone number but I still yet to receive
to a supervisor, - - got on the line and advised me that the loan can only recalled from the original creditor to be deleted. I asked him if his company reports to credit he stated yes, they also collect for -, however refuse to delete the credit when I was never notified of the debt. ( His direct line is - ). I called the original creditor -. They advised me that the do not report to credit. That they will recall this debt. I am in limbo this matter, I have worked very diligently to restore my credit to have a $67.00 account listed in collections and the company refuse to go by the FDCPA and the FCRA.
Stellar Recovery Inc. customer in Utah
Oct 25, 2016
* Source: CFPB Complaint Database
Stellar Recovery Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://stellarrecoveryinc.com/ |
Phone | (904) 738-6939 |
[email protected] | |
Address | 4500 Salisbury Rd Ste 105 Jacksonville FL 32216 |
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