Express Collections, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

Express Collections, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount South Dakota

-/-/-, I was made aware of an old daycare bill that was in collections. The total amount, with fees included was $470.00. ( The original amount due to the provider was about half that. ) I paid $200.00 down, and set up a payment arrangement for $28.00 a month for ten months.I paid the debt by following the payment arrangement and was recently contacted by a representative of the company to pay an additional $100.00. I do not owe this debt. When I told him that he threatened to seize property, garnish my wages, or let the courts decide. This very same debt is also listed on my credit report by - for the original $470.00 and I told him about that as well. He stated that he does n't know who that company is or why the original debt is listed twice. I told him many times that the debt was paid in full and he kept threatening these things. I 'm so distraught over this issue that I 'm physically ill. It 's not about the $100.00 that he claims is due, it 's the way I was treated, by him, during the call. I know that this debt is paid in full and he harrassed and threatened me until I finally told him to take it to court because I am disputing the validity of the debt. I 'm thoroughly disappointed with the lack of respect and his refusal to hear what I was saying. I have bank statements to support that the debt is satisfied. I 'm not sure what my next step should be in this, but I know he is n't right in what he 's trying to do. I believe in doing the right thing and I have paid this debt.

Express Collections, Inc. customer in South Dakota
Oct 25, 2016

* Source: CFPB Complaint Database

Express Collections, Inc. response to complaint:
Closed with explanation

Consumer disputes how Express Collections, Inc. handled their complaint

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