Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
SunTrust Banks, Inc. Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia
I originated a loan with Suntrust Mortgage -/-/2005. I have been paying my mortgage consistently since -/-/2005. However, of my payments are not being recorded effecting both my credit rating and interest rates. Although, I am able to provide receipts from Suntrust of paid payment, the payments are not reflecting on my statements.
SunTrust Banks, Inc. customer in Georgia
Oct 17, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with explanation
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