SunTrust Banks, Inc. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

SunTrust Banks, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia

I originated a loan with Suntrust Mortgage -/-/2005. I have been paying my mortgage consistently since -/-/2005. However, of my payments are not being recorded effecting both my credit rating and interest rates. Although, I am able to provide receipts from Suntrust of paid payment, the payments are not reflecting on my statements.

SunTrust Banks, Inc. customer in Georgia
Oct 17, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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