Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Nevada

I have been trying to get a loan payoff on my loan for almost a month now. I was told again that I would have it by today, Friday -/-/2016. I understand that I have not made payments however I am trying to settle the account on the sale of the home.

Freedom Mortgage customer in Nevada
Oct 14, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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How Freedom Mortgage handles Settlement process and costs complaints

Created with Highcharts 4.2.3Freedom MortgageComplaint HistoryComplaints4/20126/20128/201210/201211/20121/20132/20138/201310/201311/20131/201410/201412/20141/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20169/201610/201611/201612/20162/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Freedom MortgageSettlement process and costs96.2%1.9%1.9%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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