Medical Communication tactics threatened to take legal action
Credit Bureau Systems, Inc. Debt collection department,
Medical Communication tactics Threatened to take legal action Missouri
I received mail at my new place of work, where I am a single sub-contract agent who does not get paid until the closing of a transaction. I called CBS and was transferred to - -. I tried to set up payment plans of $25.00 which was my original agreement with - - prior to collection. I am a family of - with $- annual income. I tried to explain this to - when she would not let me make a payment of $25.00. She was extremely rude to me and caused me a lot of distress with the things she was threatening me with. She told me that they had verified my new employment, " which means I have income and I have to pay at least $300.00 a month or the balance in full otherwise they would sue me and come after me. And I would n't want to be responsible to more money after legal fees are involved, would I? '' That is rough verbatim of what - said to me over my $3600.00 balance with CBS. At one point she had me in tears when I tried to explain to her I did not want them
to threaten me with court and legal fees if I could not pay more than $300.00 a month. Anytime I tried to explain that my annual income had not changed from the $-, she would keep telling me they 've verified my employment. However, that does not mean my income has increased. I am trying to make my $ - monthly payments the best I can. - has me very afraid of being sued when I am trying my best to pay what I can. I am trying to be the best I can and I will continue to make my $ - monthly payments if she would let me. It is not fair that I am not allowed by her to make a payment bc she does not feel it is enough money. Nor should I have to keep calling in hopes of getting someone different at CBS that may let me make my payment. I have asked to have a new case rep and they will not allow that either, even after I explain all of the distress - - has caused me.
Credit Bureau Systems, Inc. customer in Missouri
Oct 14, 2016
* Source: CFPB Complaint Database
Credit Bureau Systems, Inc. response to complaint:
Closed with non-monetary relief
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