Credit Bureau Systems, Inc. Debt Collection Complaint

Medical Communication tactics threatened to take legal action

Credit Bureau Systems, Inc. Debt collection department,

Medical Communication tactics Threatened to take legal action Missouri

I received mail at my new place of work, where I am a single sub-contract agent who does not get paid until the closing of a transaction. I called CBS and was transferred to - -. I tried to set up payment plans of $25.00 which was my original agreement with - - prior to collection. I am a family of - with $- annual income. I tried to explain this to - when she would not let me make a payment of $25.00. She was extremely rude to me and caused me a lot of distress with the things she was threatening me with. She told me that they had verified my new employment, " which means I have income and I have to pay at least $300.00 a month or the balance in full otherwise they would sue me and come after me. And I would n't want to be responsible to more money after legal fees are involved, would I? '' That is rough verbatim of what - said to me over my $3600.00 balance with CBS. At one point she had me in tears when I tried to explain to her I did not want them


to threaten me with court and legal fees if I could not pay more than $300.00 a month. Anytime I tried to explain that my annual income had not changed from the $-, she would keep telling me they 've verified my employment. However, that does not mean my income has increased. I am trying to make my $ - monthly payments the best I can. - has me very afraid of being sued when I am trying my best to pay what I can. I am trying to be the best I can and I will continue to make my $ - monthly payments if she would let me. It is not fair that I am not allowed by her to make a payment bc she does not feel it is enough money. Nor should I have to keep calling in hopes of getting someone different at CBS that may let me make my payment. I have asked to have a new case rep and they will not allow that either, even after I explain all of the distress - - has caused me.

Credit Bureau Systems, Inc. customer in Missouri
Oct 14, 2016

* Source: CFPB Complaint Database

Credit Bureau Systems, Inc. response to complaint:
Closed with non-monetary relief

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