Experian Credit Reporting Complaint

Improper use of my credit report received marketing offer after opted out

Experian Credit reporting department,

Improper use of my credit report Received marketing offer after opted out California

About a month ago, I had a reason to contact the Experian Credit Reporting agency about my credit scores being grossly inaccurate. I have a perfect credit history but they lowered my score to barely acceptable. During that contact, I was asked if I would like a copy of my report for $1.00. I accepted the offer as the price was right. Now they are billing me on my email account for $21.00 as some kind of membership in something I do n't know about and sending me unsolicited emails. When I called them, they claim there was a " hidden '' acceptance of a membership of some kind that I accepted. I assume there was some kind of hidden in small print of something or other. Now they want me to pay a fee for something I never asked for. Now I 'm also asking them to return my $1.00 for whatever scam they are trying to hook me into. Since I never signed any contract, explicitly or implicitly, this is an attempt at extortion.

Experian customer in California
Oct 14, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

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