Loan Care Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account Ohio

in less that 6 months after closing my home loan the servicer, due to a typographic error, thinks my property taxes have went up - fold. I called and asked for a recalculation, the agent on the phone could see the payment they had sent for the half was only $150.00 dollars ... not the - thart they were projecting ... so they decided to raise my payment by $270.00. I have had this loan less than 7 months. there is NO way that the underwriter, QA department ( as my loan was selected for review ) and the closing title company were all wrong on my taxed by 10 times!!! they now refuse to lower my payment to what it should be, as they claim that I am not getting any type of reduction ... you can clearly go on the auditors page and see that my second parcel is charged - not - now with less that 14 days before my payment is due.. they want me to wait 3 business days for a manager to call me back ... and refuse to recalculate my payment based on fact

Loan Care customer in Ohio
Oct 14, 2016

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more