Wells Fargo & Company Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Wells Fargo & Company Bank account or service department,

Other bank product/service Using a debit or ATM card Michigan

I was told by a Wells Fargo employee that I would not be charged a fee to use my - - - Credit card while overseas. The information regarding fees was not disclosed at the time that I opened this credit card. I was in - for over a month using ATM machines. I now am responsible for $110.00 in fees. I feel like the information I received was misleading.

Wells Fargo & Company customer in Michigan
Oct 10, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyUsing a debit or ATM card1.6%77.8%19.0%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints