MoneyGram Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

MoneyGram Money transfers department,

Domestic (US) money transfer Fraud or scam Alaska

On - -, 2016 I did a Money Gram transfer through Walmart on - in the amount of $550.00 with a service fee of $11.00 for the purchase of a - puppy from - online and -. Their contact Phone : - - - - and email address : --. The money gram was sent out at - - - to - - - - - - - - in - - - He picked up the money gram the same day at -. He said he was getting ready to ship the puppy but requested a fee to rent a kennel in the amount of $700.00 in which we were told it was refundable once he receives the kennel back. Another money gram was sent on - -, 2016 at - through Walmart - - - the amount of $690.00 with a service fee of $11.00. This money gram was sent to - - - in - - and received the same day at -. We were told they were shipping the puppy and it should be arriving today. They called back to ask if we looked at the email and that they needed another $1300.00 for life insurance


still have not received a call back. I also contacted Money Gram in which it makes me wonder if they are a part of this scam as I talk to them they end up hanging up the phone on me. The numbers that we contacted were - - - -, ( - - -, and - - - -. All these numbers when you contact them have a foreign person speaking and will hang up on you once you get into asking questions. I ca n't believe people can sleep at night doing stuff like this but I will not let this happen to someone else. I can be reached by cell at - - - - for any questions or concerns. Thank you!!

MoneyGram customer in Alaska
Oct 11, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

Created with Highcharts 4.2.3MoneyGramComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MoneyGramFraud or scam0.7%89.0%5.1%0.2%5.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.1%84.7%9.4%2.2%2.2%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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