Citibank Credit Card Complaint

Late fee

Citibank Credit card department,

Late fee South Carolina

Sears Credit card company adding late fee and different balance due amounts bill clearly different then the one customer receive.

Citibank customer in South Carolina
Oct 07, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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How Citibank handles Late fee complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankLate fee0.1%19.8%68.6%1.5%6.8%2.2%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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