Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Massachusetts

Ditech has acknowledged since - 2016 that it has miss applied mortgage payments they received and cashed. I sent a letter in - along with supported documents asking for the mortgage to be brought current, late fees removed and any negative credit rating. The company is still reporting my payment as late. Applying late fees and negative credit reporting. I have spoken to - plus customer service representative since I started documenting in - 2016, some who are supervisors and the matter is always acknowledge and apologized for along with a timeline for resolving the matter. ( 7days ) Ditech has sent me written in - promising to resolve the issue. It 's now - and Ditech continues to send demand letters for payments, report to credit agency and applied late fees.