Ally Financial Inc. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Ally Financial Inc. Bank account or service department,

Checking account Deposits and withdrawals Colorado

I am unable to access any of my bank accounts or money for the past - hours at Ally bank due to them taking their systems down for unscheduled extended maintenance. The bank does not have an estimated time for their systems to be fixed and can not make my money available for withdrawal via an ATM, leaving me without access to any of my money.

Ally Financial Inc. customer in Colorado
Oct 01, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints3/20124/20125/20126/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20158/20159/201510/201511/201512/20152/20163/20165/20166/20167/20168/201610/201611/201612/20161/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Deposits and withdrawals55.6%23.0%8.9%9.6%3.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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