SunTrust Banks, Inc. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

SunTrust Banks, Inc. Bank account or service department,

Other bank product/service Account opening, closing, or management North Carolina

Dear Sir/Madam, After changing my address at USPS, Suntrust Bank sent a notice that my mail address has changed. I have never had an account with Suntrust! After calling them, they said I have a loan account with 0 balance. They created a fake account under my name for their purposes I am thinking like - - did. Please have an inquiry on this matter

SunTrust Banks, Inc. customer in North Carolina
Sep 30, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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