USAA Savings Credit Card Complaint

APR or interest rate

USAA Savings Credit card department,

APR or interest rate California

I was given a credit card account by USAA in which I received zero percent interest on purchases until -. This is now the third month they have continued to charge me interest on purchases. They have also opened another account without my permission.

USAA Savings customer in California
Sep 28, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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How USAA Savings handles APR or interest rate complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints4/20126/20129/20122/20134/20139/201311/20131/20142/20144/20145/20146/20148/201412/20141/20152/20154/20155/20156/20157/20159/20153/20164/20168/20169/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsAPR or interest rate48.5%39.4%9.1%3.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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