Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

I was told by a Wells Fargo mortgage rep that I was pre-approved for a mortgage to purchase a house in -, NY. I put down $10000.00 for an earnest money deposit. Had an appraisal done and an inspection. Then I was told to be finally approved for the amount I was seeking I had to pay off my existing mortgage on my condo in -, NY. My only income is - social security and a - pension from the USPS. I wanted the house and decided to listen to my mortgage rep and pay off the existing mortgage so I could move to - where the cost of living is cheaper. My savings was already allotted to my down payment and closing costs, so I cashed in an IRA incurring a - tax obligation which I figured I would pay off with the sale of my NY condo. After doing so Wells Fargo turned me down leaving me $25000.00 in the hole, $20000.00 for taxes plus half of my deposit and the house itself due to Wells Fargo 's incompetence. They already knew my income they should never have told me to pay off my exisiting mortgage incurring all this debt and then turned me down anyway. I would like Wells Fargo to compensate me for tax obligation and the loss of my deposit. I was a Wells Fargo customer for 25 years and when I needed them they - me. Given all the negative publicity with Wells Fargo recently I feel I should be compensated. I closed my accounts and sold my Wells Fargo stock. I want nothing to do with them now if this is how they treat a customer of my faithfulness for a quarter of a century. Please do what you can. Thank you. Sincerely, - - - - - - - - NY - - - - -