Citibank Credit Card Complaint

Other fee

Citibank Credit card department,

Other fee New Jersey

On multiple occasions over the years, I have fully paid off a balance on my Macy 's store credit card a few weeks before the payment due date. I still receive a bill the following month for $2.00 listed as a minimum interest Charge, but the detail lists the interest charge as $0.00 with the $2.00 listed under fees. There should be no interest charge on an account that has been paid in full prior to the payment due date. No other credit card I have has ever had any fee after the full balance was paid off.

Citibank customer in New Jersey
Sep 22, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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