BB&T Financial Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BB&T Financial Bank account or service department,

Checking account Account opening, closing, or management Texas

I have had an account with BB & T since before -/-/2007 with no fees. I had no activities so I rarely looked at my account statement. After 8+ years of no fees some time this year my account has been assessed fees greater than $100.00. I feel it bad practice and possibly against banking regulations to arbitrarily begin feeing a customers after years of no fees. I made no changes and was not notified of the new fees placed by the bank. With the - - scandal I want to make you aware to make sure your bank is not following the same path. I feel I was robbed of my money just like a bank robber now it seems the bank is the robber.

BB&T Financial customer in Texas
Sep 20, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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