PHH Mortgage Mortgage department,
Conventional fixed mortgage Credit decision / Underwriting California
Credit report shows zero balance for PHH Mortgage Service Center in New Jersey. In reality, we owe well over $400000.00. The credit report also shows that we have not made any payments, in reality we have paid our mortgage in full every month. This erroneous information is preventing us from refinancing our current mortgage. We are told by PHH that there is no one to speak to regarding this problem, all correspondence must be done through fax. We did file for Chapter - -/-/2010. Thank you.
PHH Mortgage customer in California
Sep 19, 2016
* Source: CFPB Complaint Database
PHH Mortgage response to complaint:
Closed with explanation
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