USAA Savings Mortgage Complaint

USAA Savings Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Virginia

I am - military, and have been since -/-/-. In -/-/- I purchased a house in -, Arizona through USAA. The loan was a split ( - ). I left the US to serve - from - until -. During this time USAA sold the primary to another mortgage lender, but USAA retained the " - % '' of the loan for themselves.


out of pure vindictiveness. This forces the disposal of the property to have to be foreclosed upon in order to break ties and liquidate the property. The foreclosure process began, USAA refusel the - / - offer to settle with the primary lender, and the first mortgage holder closed without them. USAA somehoe re-catorgized the loan as a " Home Equity Line of Credit '' even though it was original purchase money and not an HLOC. In the State of Arizona, there are laws ( see the attached letter as a reference ), that state that all money used as original purchase money, is " forgiven '' at the time of foreclosure. USAA has failed to recognize these laws and recorded my mortgage, even after the foreclosure, as a open account with a - balance. After seeking assistance from military legal offices, USAA 's only actions in response to the letter requesting the removal of the loan from my credit report, was to file a - and report the loan as loss to them, and capital gains for me. I got smaked with the tax bill, and paid as required. However, even after USAA recorded the loss, they still continue to report the mortgage loan on my credit reports and will not communicate with me, or my proxies to resolve this issue. In one event, they actually withheld my military pay to make a mortgage payment forcing me to change my military direct deposit banks to prevent further interference from the bank. I have successfully gotten one of the credit agencies to remove the account based on the law, but USAA has proven to be manipulative and uncooperative, especially since they claim to be a military affiliated institution that is stonewalling an - military member causing massive financial implications in direct contract with the Arizona Revised Statutes that they agree to abide by when they do business in those states. This is a typical struggle of the little guy against the " big bank '' who uses stonewall tactics for their own financial gain, while the whole time advertising themselves as being a " military member supportive institution ''.